What if I need to cancel or change my event date?

We have a 1-week cancellation policy. If you provide at least seven days notice ahead of your scheduled event then your deposit will be refunded.

We can also change your event date provided that we receive 24 hours notice and there’s availability on your requested day.

Simply reply to your confirmation email, email us at customerservice@batlgrounds.com, Chat with us or give us a call!