FAQ

Food & Beverage

• Do you have food available for purchase?
• Do you allow outside catering?
• Do you allow alcohol?
• Can I bring my own food/drinks?

Hours and Availability

• What is your availability?
• What are your hours?
• How do I book?
• Can I get on a waitlist?

How it Works

• How much space will my group have?
• What’s the format, and how long does it last?
• What’s the difference between a BATL Premium and BATL Casual (walk-in) session?
• How many people can I bring?
• Do you offer prizes?
• Do I need to book in advance?

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League

• What if I have a vacation planned?
• What if I'm late or will be absent for my league night?
• Can I just watch?
• Can I join without committing two whole months?
• Can I bring my own axe?

Location and Facilities

• Is there somewhere that we can sit and eat during our booking?
• Is parking available at your locations?
• Are your locations air conditioned?
• Are your facilities wheelchair accessible?

Managing a Booking

• What if my group size changes?
• What if I need to cancel or change my event date?
• Can we arrive early to set-up?
• Can I arrive later than my booked start time?

Payment

• How much does it cost?
• What payment methods do you accept?
• How does the event deposit work?
• How does payment work?
• Can I pay in advance?

Post-Event

• Do you have a lost and found?
• What if I don't want my photo posted online?
• I can't find my photos online, where is it?
• Can I get a copy of my group photo?

Safety and Insurance

• Is axe throwing safe?
• Do I need to sign a liability waiver?
• Can I sign a waiver in advance?
• Are you insured?

Technical Troubleshooting

• I'm having issues with the BATL website, what should I do?
• I'm not receiving emails from BATL

Third Parties

• Who can I speak with about partnership and franchise opportunities?
• Do you offer any DIY pointers?

What to Bring

• What should I wear?
• Can I bring my own axe?

Who can throw

• Can I bring my child or infant?
• Can I throw if I’m pregnant?
• What’s the minimum age to participate?
• Are spectators allowed?