FAQ

Gift Cards

• Gift Card Terms & Conditions
• Can I use my gift card at any BATL venue?
• Can I refund my gift card?
• Can I use multiple gift cards on a single booking?
• Can gift cards be used for any experience or promotion?
• Can I choose a custom amount for the gift card?

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Hours and Availability

• Do you take Walk-ins?
• When are you open?
• How do I book?
• What if my desired event time is booked already?

How Does Axe Throwing Work?

• Do I need to book in advance?
• What’s the format, and how long does it last?
• What’s the difference between a Classic and Premium event?
• How many people can I bring?
• Can I participate on my own, or with a date?
• How heavy are the axes?

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Archery

• Archery - 1 hour
• What is the draw weight of your bows?
• What are the length of your arrows?
• How far away is the archery target?

Managing a Booking

• What if I need to cancel my booking?
• I did not receive a confirmation, when is my event?
• What if I need to change my event date/time or add/remove guests?
• Can we arrive early to set-up?
• Can I arrive later than my booked start time?

Payment

• How does payment work?
• How much does it cost?
• How does the event deposit work?
• Do you sell Gift Cards?

Food & Beverage

• Do you have food & drinks available for purchase?
• Do you allow alcohol?
• Can I bring my own food/drinks?
• Do you allow outside catering?

Location and Facilities

• Is parking available at your locations?
• Are your facilities wheelchair accessible?
• Are your locations air conditioned?
• Is there somewhere that we can sit and eat during our booking?

Safety and Insurance

• Are your experiences safe?
• Can I sign a waiver in advance?
• Are you insured?

What to Bring

• What should I wear?
• Can I bring my own axe/knife/bow/etc.?

Who can throw

• Can I bring my child or infant?
• Can I participate if I’m pregnant?
• What’s the minimum age to participate?
• Are spectators allowed?